Terms of service
Last updated: October 2026
1. Who we are
This website, theirtreat.com, is run by Their Treat LLC, a Virginia limited liability company ("Their Treat", "we", "us"). By using this site or buying a gift, you agree to these terms. If you don't agree, please don't use the site.
2. How a Their Treat gift works
- The person buying ("sender") chooses a box size and pays for it, including shipping.
- We email the person receiving the gift ("recipient") a link. The sender is responsible for entering the recipient's email address correctly.
- The recipient picks their items from the categories included in that box and enters their own shipping address.
- We pack and ship the box to the address the recipient provides.
3. Gift links and balances
A gift link can be used once, for the box it was bought for. Gifts have no cash value and can't be exchanged for cash. Gifts don't expire. Keep the gift email private; anyone with the link can claim the gift.
4. Products and availability
We show the items available at the time the recipient picks. Product photos are for illustration; packaging may vary. If an item sells out after it's picked, we'll contact the recipient to choose another item of similar value. Their Treat LLC is an independent retailer. We are not partnered with, sponsored by, endorsed by, or affiliated with any of the brands whose products appear in our boxes, unless we clearly say so.
5. Allergies and ingredients
We list ingredients and allergen information supplied by the makers. Items may be made in facilities that also handle common allergens. Recipients with allergies or sensitivities should read the labels before eating or using any product. We aren't responsible for reactions to products whose ingredients were disclosed.
6. Prices
Prices are in U.S. dollars and include shipping to our delivery area. We may change prices or box contents at any time; changes don't affect gifts already bought.
7. Refunds
Refunds follow our Refund policy, which is part of these terms.
8. Your information
How we collect and use personal information, including the recipient's name, email and address, is explained in our Privacy policy.
9. Acceptable use
Please don't misuse the site: no fraud, using someone else's payment details, interfering with the site's security, or trying to claim gifts that weren't sent to you. We may cancel orders or gifts involved in fraud.
10. Our content
The Their Treat name, logo, text and design on this site belong to Their Treat LLC. Product names and photos belong to their makers.
11. Disclaimers
We work hard to keep the site accurate and running, but it's provided "as is". To the extent the law allows, we don't promise it will always be available or error-free.
12. Limit on our liability
To the extent the law allows, Their Treat's total liability for any claim related to an order is limited to the amount paid for that order. We aren't liable for indirect or consequential losses.
13. Governing law
These terms are governed by the laws of the Commonwealth of Virginia. Any dispute will be handled in the state or federal courts located in Virginia.
14. Changes
We may update these terms. The date at the top shows the latest version. Changes apply to purchases made after that date.
15. Contact
Questions? Email hello@theirtreat.com.